How to get started with GlocalMe device and service?
Sign in to GlocalMe Wi-Fi
Wi-Fi network name: GlocalMe_XXXXX password: XXXXX
Create your GlocalMe account in GlocalMe
Get a GlocalMe app by scanning your QR code.
Log in to your GlocalMe account with your G3 or U2 device
Use the GlocalMe program to scan the QR code above or log in manually.
Use the GlocalMe program to add to your account.
Our payment methods support PayPal, VISA / MasterCard (via PayPal).
How can I check my data traffic history?
Please login to your account from GlocalMe App or glocalme.com to check on it.
Under some circustances, I can make a call but cannot connect to the internet. Why?
For some countries or regions, there might be only voice service available but no data service.
Is there any network speed limitation?
We suggest to go for a data package to aviod any speed limitation under fair usage policy.
Why my device cannot reach 150Mbps speed?
150Mbps is just a theoretical maximum speed of downloading. Normally the actual speed is below that.
Why is my data consumption more than expected when using GlocalMe’s service?
Under Wi-Fi coverage, smartphone may auto-update the APPs, expending a lot of data traffic. If you have an Android device, it’s necessary to set your GlocalMe WLAN as mobile hotspots to restrict Apps from consuming extra data. For iOS, turn off automatic downloads in general setting. Besides, you can simply turn on the“Economize Data Usage” mode on GlocalMe (By clicking“More”). After enabling this function, mass data consumption of automatic update and synchronization will be prevented (P.S. You are not able to access APP store if you trun on this mode)
Will it consume my credit when I use “LAN to Wi-Fi”?
No. It won’t consume your credit if you change “LAN to Wi-Fi”.
How to start my package? Can I select the specify package?
Once you switch on the GlocalMe device and connect to the Internet, the data package related to your location will be activated automatically. When the account carrys more than one package can be used locally, package which purchases in early time will be consumed in priority. Users cannot select packages by manual at the moment. You can return the non-activated data packages within 7 days of purchase. The credits will back to your GlocalMe account.